{"id":24851,"date":"2024-10-25T21:00:00","date_gmt":"2024-10-26T00:00:00","guid":{"rendered":"https:\/\/maturitylab.com\/%e4%bd%bf%e7%94%a8-malcolm-baldrige-%e6%88%90%e7%86%9f%e5%ba%a6%e6%a8%a1%e5%9e%8b%e6%8f%90%e9%ab%98%e8%bf%90%e8%90%a5%e6%95%88%e7%8e%87\/"},"modified":"2024-10-25T21:00:00","modified_gmt":"2024-10-26T00:00:00","slug":"%e4%bd%bf%e7%94%a8-malcolm-baldrige-%e6%88%90%e7%86%9f%e5%ba%a6%e6%a8%a1%e5%9e%8b%e6%8f%90%e9%ab%98%e8%bf%90%e8%90%a5%e6%95%88%e7%8e%87","status":"publish","type":"post","link":"https:\/\/maturitylab.com\/zh-hans\/%e4%bd%bf%e7%94%a8-malcolm-baldrige-%e6%88%90%e7%86%9f%e5%ba%a6%e6%a8%a1%e5%9e%8b%e6%8f%90%e9%ab%98%e8%bf%90%e8%90%a5%e6%95%88%e7%8e%87\/","title":{"rendered":"\u4f7f\u7528 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u63d0\u9ad8\u8fd0\u8425\u6548\u7387"},"content":{"rendered":"<h3>Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u662f\u4e00\u4e2a\u7ed3\u6784\u5316\u6846\u67b6\uff0c\u65e8\u5728\u901a\u8fc7\u9488\u5bf9\u9886\u5bfc\u529b\u3001\u6218\u7565\u548c\u8fd0\u8425\u7684\u81ea\u6211\u8bc4\u4f30\u548c\u884c\u52a8\u8ba1\u5212\u6765\u63d0\u9ad8\u7ec4\u7ec7\u7ee9\u6548\u3002\u901a\u8fc7\u4e13\u6ce8\u4e8e\u6301\u7eed\u6539\u8fdb\u548c\u6709\u6548\u7684\u6d41\u7a0b\u7ba1\u7406\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\u5e76\u53d6\u5f97\u957f\u671f\u6210\u529f\u3002 <\/h3>\n<p>\u5728\u5f53\u4eca\u7ade\u4e89\u6fc0\u70c8\u7684\u5546\u4e1a\u73af\u5883\u4e2d\uff0c\u5229\u7528 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u7b49\u6846\u67b6\u53ef\u4ee5\u663e\u8457\u63d0\u9ad8\u6d41\u7a0b\u7ba1\u7406\u548c\u8fd0\u8425\u6548\u7387\u3002\u901a\u8fc7\u7406\u89e3\u548c\u5b9e\u65bd\u6b64\u6a21\u578b\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u7cfb\u7edf\u5730\u63d0\u9ad8\u5176\u7ee9\u6548\u5e76\u5b9e\u73b0\u53ef\u6301\u7eed\u589e\u957f\u3002\u672c\u6587\u6df1\u5165\u63a2\u8ba8\u4e86 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u7684\u590d\u6742\u6027\uff0c\u5e76\u63d0\u4f9b\u4e86\u5bf9\u5176\u5728\u4f18\u5316\u4e1a\u52a1\u6d41\u7a0b\u548c\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\u65b9\u9762\u7684\u5e94\u7528\u7684\u89c1\u89e3\u3002  <\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #f2721d;color:#f2721d\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #f2721d;color:#f2721d\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/maturitylab.com\/zh-hans\/%e4%bd%bf%e7%94%a8-malcolm-baldrige-%e6%88%90%e7%86%9f%e5%ba%a6%e6%a8%a1%e5%9e%8b%e6%8f%90%e9%ab%98%e8%bf%90%e8%90%a5%e6%95%88%e7%8e%87\/#%E4%BA%86%E8%A7%A3_Malcolm_Baldrige_%E6%88%90%E7%86%9F%E5%BA%A6%E6%A8%A1%E5%9E%8B\" >\u4e86\u89e3 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/maturitylab.com\/zh-hans\/%e4%bd%bf%e7%94%a8-malcolm-baldrige-%e6%88%90%e7%86%9f%e5%ba%a6%e6%a8%a1%e5%9e%8b%e6%8f%90%e9%ab%98%e8%bf%90%e8%90%a5%e6%95%88%e7%8e%87\/#%E5%AE%9E%E6%96%BD%E6%B5%81%E7%A8%8B%E7%AE%A1%E7%90%86%E4%BB%A5%E6%8F%90%E9%AB%98%E8%BF%90%E8%90%A5%E6%95%88%E7%8E%87\" >\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406\u4ee5\u63d0\u9ad8\u8fd0\u8425\u6548\u7387<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/maturitylab.com\/zh-hans\/%e4%bd%bf%e7%94%a8-malcolm-baldrige-%e6%88%90%e7%86%9f%e5%ba%a6%e6%a8%a1%e5%9e%8b%e6%8f%90%e9%ab%98%e8%bf%90%e8%90%a5%e6%95%88%e7%8e%87\/#%E6%9C%89%E5%85%B3_Malcolm_Baldrige_%E6%88%90%E7%86%9F%E5%BA%A6%E6%A8%A1%E5%9E%8B%E5%92%8C%E6%B5%81%E7%A8%8B%E7%AE%A1%E7%90%86%E7%9A%84%E5%B8%B8%E8%A7%81%E9%97%AE%E9%A2%98\" >\u6709\u5173 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u548c\u6d41\u7a0b\u7ba1\u7406\u7684\u5e38\u89c1\u95ee\u9898<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"%E4%BA%86%E8%A7%A3_Malcolm_Baldrige_%E6%88%90%E7%86%9F%E5%BA%A6%E6%A8%A1%E5%9E%8B\"><\/span>\u4e86\u89e3 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/maturitylab.com\/wp-content\/uploads\/2024\/09\/understanding-the-malcolm-baldrige-maturity-model.jpg\" alt=\"\u4e86\u89e3 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\" title=\"\u4e86\u89e3 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\"><\/p>\n<p>Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u662f\u4e00\u4e2a\u5168\u9762\u7684\u6846\u67b6\uff0c\u65e8\u5728\u5e2e\u52a9\u7ec4\u7ec7\u63d0\u9ad8\u5404\u4e2a\u7ef4\u5ea6\u7684\u7ee9\u6548\u3002\u8be5\u6a21\u578b\u4ee5\u7b2c 26 \u4efb\u5546\u52a1\u90e8\u957f\u9a6c\u5c14\u79d1\u59c6\u00b7\u9c8d\u5fb7\u91cc\u5947 \uff08Malcolm Baldrige\uff09 \u7684\u540d\u5b57\u547d\u540d\uff0c\u662f\u9c8d\u5fb7\u91cc\u5947\u5353\u8d8a\u7ee9\u6548\u8ba1\u5212\u7684\u4e00\u90e8\u5206\uff0c\u8be5\u8ba1\u5212\u65e8\u5728\u63d0\u9ad8\u7f8e\u56fd\u7ec4\u7ec7\u7684\u7ade\u4e89\u529b\u548c\u6548\u7387\u3002 <\/p>\n<p>\u8be5\u6a21\u578b\u56f4\u7ed5\u4e03\u4e2a\u5173\u952e\u6807\u51c6\u6784\u5efa\uff1a<strong>\u9886\u5bfc\u529b<\/strong>\u3001<strong>\u6218\u7565<\/strong>\u3001<strong>\u5ba2\u6237<\/strong>\u3001<strong>\u8861\u91cf<\/strong>\u3001<strong>\u5206\u6790\u548c<\/strong><strong>\u77e5\u8bc6\u7ba1\u7406<\/strong>\u3001<strong>\u52b3\u52a8\u529b<\/strong>\u3001<strong>\u8fd0\u8425<\/strong>\u548c<strong>\u7ed3\u679c<\/strong>\u3002\u6bcf\u4e2a\u6807\u51c6\u90fd\u65e8\u5728\u8bc4\u4f30\u7ec4\u7ec7\u7ee9\u6548\u7684\u4e0d\u540c\u65b9\u9762\uff0c\u63d0\u4f9b\u5176\u6210\u719f\u5ea6\u6c34\u5e73\u7684\u6574\u4f53\u89c6\u56fe\u3002\u4f8b\u5982\uff0c\u9886\u5bfc\u529b\u6807\u51c6\u8bc4\u4f30\u9ad8\u7ea7\u7ba1\u7406\u4eba\u5458\u5982\u4f55\u6307\u5bfc\u7ec4\u7ec7\uff0c\u4ee5\u53ca\u7ec4\u7ec7\u5982\u4f55\u5c65\u884c\u5176\u5bf9\u516c\u4f17\u7684\u8d23\u4efb\u5e76\u8df5\u884c\u826f\u597d\u7684\u516c\u6c11\u610f\u8bc6\u3002\u76f8\u6bd4\u4e4b\u4e0b\uff0c\u8fd0\u8425\u6807\u51c6\u4fa7\u91cd\u4e8e\u7ec4\u7ec7\u5982\u4f55\u8bbe\u8ba1\u3001\u7ba1\u7406\u548c\u6539\u8fdb\u5176\u5173\u952e\u6d41\u7a0b\u3002   <\/p>\n<p>\u9a6c\u5c14\u79d1\u59c6\u00b7\u9c8d\u5fb7\u91cc\u5947\u6210\u719f\u5ea6\u6a21\u578b\u7684\u6838\u5fc3\u4f18\u52bf\u4e4b\u4e00\u662f\u5176\u9002\u5e94\u6027\u3002\u5b83\u53ef\u4ee5\u5e94\u7528\u4e8e\u5404\u79cd\u7c7b\u578b\u7684\u7ec4\u7ec7\uff0c\u5305\u62ec\u4f01\u4e1a\u3001\u533b\u7597\u4fdd\u5065\u63d0\u4f9b\u8005\u3001\u6559\u80b2\u673a\u6784\u548c\u975e\u8425\u5229\u7ec4\u7ec7\u3002\u8fd9\u79cd\u591a\u529f\u80fd\u6027\u4f7f\u5176\u6210\u4e3a\u4efb\u4f55\u5e0c\u671b\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\u548c\u6574\u4f53\u7ee9\u6548\u7684\u7ec4\u7ec7\u7684\u91cd\u8981\u5de5\u5177\u3002  <\/p>\n<p>\u4e3a\u4e86\u6709\u6548\u5730\u5229\u7528 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\uff0c\u7ec4\u7ec7\u901a\u5e38\u4ece\u81ea\u6211\u8bc4\u4f30\u5f00\u59cb\u3002\u6b64\u8fc7\u7a0b\u6d89\u53ca\u6839\u636e\u6a21\u578b\u7684\u6807\u51c6\u8bc4\u4f30\u7ec4\u7ec7\u7684\u5f53\u524d\u505a\u6cd5\uff0c\u4ee5\u786e\u5b9a\u4f18\u52bf\u548c\u9700\u8981\u6539\u8fdb\u7684\u9886\u57df\u3002\u7136\u540e\uff0c\u81ea\u6211\u8bc4\u4f30\u7ed3\u679c\u53ef\u7528\u4e8e\u5236\u5b9a\u6709\u9488\u5bf9\u6027\u7684\u884c\u52a8\u8ba1\u5212\uff0c\u65e8\u5728\u89e3\u51b3\u5df2\u53d1\u73b0\u7684\u5dee\u8ddd\u5e76\u63d0\u9ad8\u6574\u4f53\u7ee9\u6548\u3002  <\/p>\n<p>\u5728\u4e86\u89e3\u516c\u53f8\u5f53\u524d\u7684\u6210\u719f\u5ea6\u6c34\u5e73\u540e\uff0c\u5b9e\u65bd\u4e00\u9879\u884c\u52a8\u8ba1\u5212\u6765\u63d0\u9ad8\u516c\u53f8\u7684\u6210\u719f\u5ea6\uff0c\u5c82\u4e0d\u662f\u66f4\u6709\u6548\u7387\uff1f \u901a\u8fc7\u5229\u7528 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u7cfb\u7edf\u5730\u6539\u8fdb\u5176\u6d41\u7a0b\uff0c\u4ece\u800c\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\u548c\u6539\u5584\u6574\u4f53\u7ee9\u6548\u3002\u8be5\u6a21\u578b\u4e0d\u4ec5\u4e3a\u6301\u7eed\u6539\u8fdb\u63d0\u4f9b\u4e86\u8def\u7ebf\u56fe\uff0c\u8fd8\u5728\u7ec4\u7ec7\u5185\u57f9\u517b\u4e86\u4e00\u79cd\u5353\u8d8a\u7684\u6587\u5316\uff0c\u63a8\u52a8\u4e86\u957f\u671f\u6210\u529f\u3002 <\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E5%AE%9E%E6%96%BD%E6%B5%81%E7%A8%8B%E7%AE%A1%E7%90%86%E4%BB%A5%E6%8F%90%E9%AB%98%E8%BF%90%E8%90%A5%E6%95%88%E7%8E%87\"><\/span>\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406\u4ee5\u63d0\u9ad8\u8fd0\u8425\u6548\u7387<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/maturitylab.com\/wp-content\/uploads\/2024\/09\/implementing-process-management-for-operational-efficiency.jpg\" alt=\"\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406\u4ee5\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\" title=\"\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406\u4ee5\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\"><\/p>\n<p><strong>\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406<\/strong> \u5bf9\u4e8e\u5728\u4efb\u4f55\u7ec4\u7ec7\u5185\u5b9e\u73b0\u8fd0\u8425\u6548\u7387\u90fd\u81f3\u5173\u91cd\u8981\u3002\u6d41\u7a0b\u7ba1\u7406\u6d89\u53ca\u4e1a\u52a1\u6d41\u7a0b\u7684\u7cfb\u7edf\u8bbe\u8ba1\u3001\u6267\u884c\u3001\u76d1\u63a7\u548c\u4f18\u5316\uff0c\u4ee5\u786e\u4fdd\u5b83\u4eec\u9ad8\u6548\u4e14\u6709\u6548\u3002\u5f53\u4e0e <strong>Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b<\/strong>\u4fdd\u6301\u4e00\u81f4\u65f6\uff0c\u6d41\u7a0b\u7ba1\u7406\u53ef\u4ee5\u63a8\u52a8\u8fd0\u8425\u7ee9\u6548\u7684\u663e\u8457\u6539\u8fdb\u3002  <\/p>\n<p>\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406\u7684\u7b2c\u4e00\u6b65\u662f\u8bc6\u522b\u548c\u8bb0\u5f55\u7ec4\u7ec7\u5185\u7684\u6240\u6709\u5173\u952e\u6d41\u7a0b\u3002\u8fd9\u5305\u62ec\u4e86\u89e3\u6bcf\u4e2a\u6d41\u7a0b\u4e2d\u6d89\u53ca\u7684\u8f93\u5165\u3001\u8f93\u51fa\u548c\u6d3b\u52a8\u3002\u901a\u8fc7\u89c4\u5212\u8fd9\u4e9b\u6d41\u7a0b\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u6e05\u695a\u5730\u4e86\u89e3\u5de5\u4f5c\u6d41\u7a0b\u5728\u7ec4\u7ec7\u4e2d\u7684\u6d41\u52a8\u60c5\u51b5\u4ee5\u53ca\u53ef\u80fd\u5b58\u5728\u6548\u7387\u4f4e\u4e0b\u7684\u5730\u65b9\u3002  <\/p>\n<p>\u8bb0\u5f55\u6d41\u7a0b\u540e\uff0c\u4e0b\u4e00\u6b65\u662f\u5bf9\u5176\u8fdb\u884c\u5206\u6790\u4ee5\u786e\u5b9a\u9700\u8981\u6539\u8fdb\u7684\u9886\u57df\u3002\u8fd9\u53ef\u80fd\u6d89\u53ca\u4f7f\u7528\u5404\u79cd\u5de5\u5177\u548c\u6280\u672f\uff0c\u4f8b\u5982\u6d41\u7a0b\u56fe\u3001\u6839\u672c\u539f\u56e0\u5206\u6790\u548c\u6027\u80fd\u6307\u6807\u3002\u76ee\u6807\u662f\u67e5\u660e\u53ef\u80fd\u963b\u788d\u8fd0\u8425\u7ee9\u6548\u7684\u74f6\u9888\u3001\u5197\u4f59\u548c\u5176\u4ed6\u4f4e\u6548\u7387\u95ee\u9898\u3002  <\/p>\n<h3>\u91cd\u65b0\u8bbe\u8ba1\u6d41\u7a0b<\/h3>\n<p>\u5728\u786e\u5b9a\u9700\u8981\u6539\u8fdb\u7684\u9886\u57df\u540e\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u91cd\u65b0\u8bbe\u8ba1\u5176\u6d41\u7a0b\uff0c\u4ee5\u6d88\u9664\u4f4e\u6548\u7387\u5e76\u63d0\u9ad8\u7ee9\u6548\u3002\u8fd9\u53ef\u80fd\u6d89\u53ca\u91cd\u65b0\u8bbe\u8ba1\u6d41\u7a0b\u4ee5\u7b80\u5316\u6d3b\u52a8\u3001\u91c7\u7528\u65b0\u6280\u672f\u6765\u81ea\u52a8\u5316\u4efb\u52a1\u6216\u5b9e\u65bd\u6700\u4f73\u5b9e\u8df5\u4ee5\u6807\u51c6\u5316\u5de5\u4f5c\u3002\u8ba9\u5458\u5de5\u53c2\u4e0e\u8fd9\u4e2a\u91cd\u65b0\u8bbe\u8ba1\u9636\u6bb5\u81f3\u5173\u91cd\u8981\uff0c\u56e0\u4e3a\u4ed6\u4eec\u901a\u5e38\u5bf9\u5982\u4f55\u6539\u8fdb\u6d41\u7a0b\u6709\u5b9d\u8d35\u7684\u89c1\u89e3\u3002  <\/p>\n<p>\u5b9e\u65bd\u91cd\u65b0\u8bbe\u8ba1\u7684\u6d41\u7a0b\u540e\uff0c\u76d1\u63a7\u5176\u7ee9\u6548\u4ee5\u786e\u4fdd\u5b83\u4eec\u63d0\u4f9b\u9884\u671f\u7684\u7ed3\u679c\u81f3\u5173\u91cd\u8981\u3002\u8fd9\u5305\u62ec\u8bbe\u7f6e\u5173\u952e\u7ee9\u6548\u6307\u6807 \uff08KPI\uff09 \u5e76\u5b9a\u671f\u6839\u636e\u8fd9\u4e9b\u6307\u6807\u5ba1\u67e5\u6d41\u7a0b\u7ee9\u6548\u3002\u6301\u7eed\u76d1\u63a7\u4f7f\u7ec4\u7ec7\u80fd\u591f\u5feb\u901f\u8bc6\u522b\u548c\u89e3\u51b3\u53ef\u80fd\u51fa\u73b0\u7684\u4efb\u4f55\u95ee\u9898\uff0c\u786e\u4fdd\u6d41\u7a0b\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\u4fdd\u6301\u9ad8\u6548\u548c\u6709\u6548\u3002  <\/p>\n<p>\u4e3a\u4e86\u6301\u7eed\u6539\u8fdb\u6d41\u7a0b\u7ba1\u7406\uff0c\u7ec4\u7ec7\u5e94\u57f9\u517b\u4e00\u79cd\u6301\u7eed\u6539\u8fdb\u7684\u6587\u5316\u3002\u8fd9\u5305\u62ec\u9f13\u52b1\u5458\u5de5\u5b9a\u671f\u5ba1\u67e5\u548c\u6539\u8fdb\u6d41\u7a0b\uff0c\u63d0\u4f9b\u57f9\u8bad\u548c\u8d44\u6e90\u4ee5\u652f\u6301\u6d41\u7a0b\u6539\u8fdb\u5de5\u4f5c\uff0c\u4ee5\u53ca\u8ba4\u53ef\u548c\u5956\u52b1\u5bf9\u8fd0\u8425\u6548\u7387\u7684\u8d21\u732e\u3002 <\/p>\n<p>\u5728\u4e86\u89e3\u516c\u53f8\u5f53\u524d\u7684\u6210\u719f\u5ea6\u6c34\u5e73\u540e\uff0c\u5b9e\u65bd\u4e00\u9879\u884c\u52a8\u8ba1\u5212\u6765\u63d0\u9ad8\u516c\u53f8\u7684\u6210\u719f\u5ea6\uff0c\u5c82\u4e0d\u662f\u66f4\u6709\u6548\u7387\uff1f \u901a\u8fc7\u7cfb\u7edf\u5730\u7ba1\u7406\u548c\u4f18\u5316\u4e1a\u52a1\u6d41\u7a0b\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u663e\u8457\u63d0\u9ad8\u8fd0\u8425\u6548\u7387\uff0c\u4ece\u800c\u63d0\u9ad8\u7ee9\u6548\u548c\u7ade\u4e89\u529b\u3002\u5c06 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u4e0e\u5f3a\u5927\u7684\u6d41\u7a0b\u7ba1\u7406\u5b9e\u8df5\u76f8\u7ed3\u5408\uff0c\u4e3a\u63a8\u52a8\u6301\u7eed\u6539\u8fdb\u548c\u5353\u8d8a\u8fd0\u8425\u63d0\u4f9b\u4e86\u4e00\u4e2a\u5f3a\u5927\u7684\u6846\u67b6\u3002 <\/p>\n<p>\u603b\u4e4b\uff0c <strong>Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b<\/strong> 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id=\"%E6%9C%89%E5%85%B3_Malcolm_Baldrige_%E6%88%90%E7%86%9F%E5%BA%A6%E6%A8%A1%E5%9E%8B%E5%92%8C%E6%B5%81%E7%A8%8B%E7%AE%A1%E7%90%86%E7%9A%84%E5%B8%B8%E8%A7%81%E9%97%AE%E9%A2%98\"><\/span>\u6709\u5173 Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u548c\u6d41\u7a0b\u7ba1\u7406\u7684\u5e38\u89c1\u95ee\u9898<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>\u4ec0\u4e48\u662f Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\uff1f<\/h3>\n<p>Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u662f\u4e00\u4e2a\u5168\u9762\u7684\u6846\u67b6\uff0c\u65e8\u5728\u5e2e\u52a9\u7ec4\u7ec7\u63d0\u9ad8\u5404\u4e2a\u7ef4\u5ea6\u7684\u7ee9\u6548\uff0c\u5305\u62ec\u9886\u5bfc\u529b\u3001\u6218\u7565\u3001\u5ba2\u6237\u3001\u8861\u91cf\u3001\u52b3\u52a8\u529b\u3001\u8fd0\u8425\u548c\u7ed3\u679c\u3002<\/p>\n<h3>Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u5982\u4f55\u4f7f\u6211\u7684\u7ec4\u7ec7\u53d7\u76ca\uff1f<\/h3>\n<p>\u901a\u8fc7\u4f7f\u7528 Malcolm Baldrige 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<\/p>\n<h3>\u5982\u4f55\u5f00\u59cb\u5728\u6211\u7684\u7ec4\u7ec7\u4e2d\u5b9e\u65bd\u6d41\u7a0b\u7ba1\u7406\uff1f<\/h3>\n<p>\u9996\u5148\u786e\u5b9a\u5e76\u8bb0\u5f55\u7ec4\u7ec7\u5185\u7684\u6240\u6709\u5173\u952e\u6d41\u7a0b\u3002\u5206\u6790\u8fd9\u4e9b\u6d41\u7a0b\u4ee5\u8bc6\u522b\u6548\u7387\u4f4e\u4e0b\u7684\u60c5\u51b5\uff0c\u91cd\u65b0\u8bbe\u8ba1\u5b83\u4eec\u4ee5\u63d0\u9ad8\u7ee9\u6548\uff0c\u5e76\u4f7f\u7528\u5173\u952e\u7ee9\u6548\u6307\u6807 \uff08KPI\uff09 \u6301\u7eed\u76d1\u63a7\u5176\u7ee9\u6548\u3002 <\/p>\n<h3>\u53ef\u4ee5\u4f7f\u7528\u54ea\u4e9b\u5de5\u5177\u6765\u5206\u6790\u4e1a\u52a1\u6d41\u7a0b\uff1f<\/h3>\n<p>\u53ef\u4ee5\u4f7f\u7528\u5404\u79cd\u5de5\u5177\u548c\u6280\u672f\u6765\u5206\u6790\u4e1a\u52a1\u6d41\u7a0b\uff0c\u5305\u62ec\u6d41\u7a0b\u56fe\u3001\u6839\u672c\u539f\u56e0\u5206\u6790\u548c\u6027\u80fd\u6307\u6807\u3002\u8fd9\u4e9b\u5de5\u5177\u6709\u52a9\u4e8e\u67e5\u660e\u74f6\u9888\u3001\u5197\u4f59\u548c\u5176\u4ed6\u4f4e\u6548\u7387\u95ee\u9898\u3002 <\/p>\n<h3>\u6d41\u7a0b\u7ba1\u7406\u548c Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u5982\u4f55\u534f\u540c\u5de5\u4f5c\uff1f<\/h3>\n<p>\u5f53\u6d41\u7a0b\u7ba1\u7406\u548c Malcolm Baldrige \u6210\u719f\u5ea6\u6a21\u578b\u76f8\u7ed3\u5408\u65f6\uff0c\u4e3a\u63a8\u52a8\u6301\u7eed\u6539\u8fdb\u548c\u5353\u8d8a\u8fd0\u8425\u63d0\u4f9b\u4e86\u4e00\u4e2a\u5f3a\u5927\u7684\u6846\u67b6\u3002\u6d41\u7a0b\u7ba1\u7406\u6709\u52a9\u4e8e\u4f18\u5316\u4e1a\u52a1\u6d41\u7a0b\uff0c\u800c\u6210\u719f\u5ea6\u6a21\u578b\u63d0\u4f9b\u4e86\u4e00\u79cd\u7ed3\u6784\u5316\u65b9\u6cd5\u6765\u8bc4\u4f30\u548c\u63d0\u9ad8\u6574\u4f53\u7ec4\u7ec7\u7ee9\u6548\u3002 <\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4f7f\u7528 Malcolm Baldrige 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